The Future of the Contact Center

The Future of the Contact Center
register | program | speakers | travel | sponsor
The Future of the Contact Center
The Future of the Contact Center
The Future of the Contact Center
The Future of the Contact Center
Customer Service Experience 2017 will have insights from practitioners who have already paved the way for you through their own experiences—and have the battle scars to prove it. You’ll hear case studies from leading brands, best practices from industry luminaries, and how-to’s from those on the front lines of the new customer service reality.

In the clip below, Forrester Research Senior Analyst Ian Jacobs discusses changes in change management in this clip from his presentation at Customer Service Experience 2016.

Check it out and then REGISTER to hear Ian at Customer Service Experience 2017 during our closing keynote panel, "When Will the Contact Center Be Fully Automated?"

The Future of the Contact Center

REGISTER NOW!

The Future of the Contact Center

customer solutions expo

Monday, April 24, 2017 | 5:00 p.m. – 7:00 p.m.
Grand Opening Reception
Tuesday, April 25, 2017 | 10:00 a.m. – 5:30 p.m.
Wednesday, April 26, 2017 | 10:00 a.m. – 1:00 p.m.

The Future of the Contact Center

hotel reservations

The Washington Marriott Wardman Park is the official conference hotel for Customer Service Experience 2017. Discounted guest room rates of $289 (plus applicable taxes and fees) for a single or double room at the Washington Marriott Wardman Park have been arranged for attendees who book through the official housing bureau, Meeting & Travel Consultants, Inc. (MTC). Rates are exclusive through MTC only and will not be extended by the hotel directly. Rates will remain in effect until April 7, 2017, subject to availability. Early booking is suggested! Credit card information is required to confirm all reservations.

find out more!

The Future of the Contact Center

let’s get social

Follow Customer Service Experience on Twitter for up-to-the-minute conference news, special discount codes, giveaways, and more! Don’t forget to use and follow our official conference hashtag #CustSE to connect with your peers!

diamond sponsor
The Future of the Contact Center
platinum sponsors
The Future of the Contact Center
The Future of the Contact Center
corporate sponsors
The Future of the Contact Center
The Future of the Contact Center
monday keynote lunch sponsor

The Future of the Contact Center
tuesday keynote lunch sponsor

The Future of the Contact Center
media sponsors
The Future of the Contact Center
The Future of the Contact Center
The Future of the Contact Center
The Future of the Contact Center
The Future of the Contact Center
The Future of the Contact Center
The Future of the Contact Center
The Future of the Contact Center
The Future of the Contact Center
The Future of the Contact Center
You have received this email because you subscribe to one or more of the following Information Today, Inc. email publication(s) and/or update list(s):
Customer Service Experience Conference News
Occasional news and updates for attendees, speakers, sponsors, exhibitors, visitors, or those who have requested information about the Customer Service Experience conference, including messages sent by Information Today, Inc. on behalf of our conference sponsors, exhibitors, or media partners.

CRM Insider
Important messages and special offers from CRM Media/destinationCRM.com, sent to VIP customers who have viewed or requested related content from us, or have participated in a CRM Media conference (including CRM Evolution and the Customer Service Experience conference).

To manage your subscriptions or unsubscribe, help to unsubscribe. (Please include the word "unsubscribe" in the subject line.)
Problems with this message? Send an e-mail to help. Please do not reply to this message, as it was sent from an unattended mailbox.
Information Today, Inc.
© 2016, Information Today, Inc. – all rights reserved | 143 Old Marlton Pike | Medford, NJ 08055 | 1-609-654-6266 | www.infotoday.com
Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s